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Local Server LInk

Sep 14, 2011 at 9:06 PM


When I have an email generated back to the user the ticketid link is 'http://localserver/ViewTicket.aspx?id=134'

I would like to change it to 'http://mywebserver/mywebsite/ViewTicket.aspx?134'

Any quick directions on where the code is located.

Sep 14, 2011 at 10:29 PM

You just need to set a value for the root URL to use in your emails. There is a setting for this in the web.config for ticketdesk 1.x, or in the application settings admin page in ticketdesk 2.x. The setting you need to set is called "WebRootUrlForEmailLinks" in TD 1, and "SiteRootUrlForEmail" in TD 2.

Sep 19, 2011 at 9:20 PM

Fixed, thanks!