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Reports

Jul 27, 2011 at 8:04 PM
Edited Jul 27, 2011 at 8:05 PM

This is nice application. I would suggest add Reports (Graphical & Tabular) based on user selected parameters. Why the source code is not available for this? We could contribute to enhance this as a nice MVC HelpDesk product.

Jul 27, 2011 at 10:06 PM

The source code is available, see the source code tab here on codeplex.

 

If you want to contribute reports, please grab a copy of the source and have at it. Also feel free to contact me offline if you have any questions or want to discuss the reporting ideas you have in more detail. You might also want to read about the design principles behind ticketdesk here to get an idea why reporting isn't already included (though I still have plans to get to it).