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HowTo: Upgrade TicketDesk 1.0 to TicketDesk 1.1

To upgrade TicketDesk 1.0 to 1.1:
  • Copy the updated web application files to the web server.
  • Run the script /app_data/Update_1.0_to_1.1.SQL against your database
  • Edit the web.config as appropriate (see the configuration section in Installation and Configuration for more info)

Please note, the web.config contains a new section that you may need to edit:

<location path="Admin">
               <allow roles="Administrators"/>
               <deny users="*"/>

You will need to put the correct role name for your SQL role or AD group to allow admin users access to the new admin tools.

Last edited Feb 5, 2009 at 6:39 AM by StephenRedd, version 3


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